Two people arrested for running fake call center in Haryana Gurugram

Police said their employees used to call U.S. citizens posing as representatives of a large online retailer. They would tell targeted victims that someone had used their online accounts to purchase iPhones

POSTED ON SEPTEMBER 18, 2021 01:26 AM IST

Two people were arrested for allegedly running an illegal call center from the basement of a house in Sector 44 in Gurugram and duping American (US) nationals.

Acting on a whistleblower, police searched the call center on Wednesday night and discovered employees were calling U.S. nationals despite not having a license or authorization to operate such a facility. Police said a case under Section 75 of the Computer Law of 2000, Section 66D of the Computer Act of 2008 and Sections 120B and 420 of the Indian Penal Code was registered at the Indian Police Station on Thursday. cybercriminality.

The two suspects were identified as Nikhil Kumar and Jitender Sharma, who rented the basement in August 2021 and started operating the bogus call center, police said.

Police said their employees used to call U.S. citizens posing as representatives of a large online retailer. They would tell targeted victims that someone had used their online accounts to purchase iPhones.

Employees at the bogus call center would “assure US citizens that they would fix the problem,” then ask them to pay a fee of between $ 300 and $ 500 by purchasing gift cards. The numbers of these gift cards are then obtained from the intended victim and the money is transferred fraudulently, police said.

During questioning, the employees said they used a database of U.S. citizens, which was obtained by their employers online, police said.

Police also said the two men had not provided any permits for the operation of the call center. A number of items, including computers, phones and other documents, were seized from the office.

Gurugram police spokesperson Subash Boken said: “The case is under review.

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